US Shipping

We ship anywhere in the U.S., for a flat rate of $5.95 per order under $50. Orders over $50 ship free in the U.S.

We offer USPS First Class shipping. We ship out orders Monday through Thursday, and orders are typically shipped within 3 days of being placed. 

After leaving our facility, USPS typically delivers in 2 – 5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.

International Shipping

We ship to Canada via USPS at a flat rate of $12. We ship to Mexico, Australia, New Zealand, and Europe for a flat rate of $20. 

Please note that if customs charges occur, you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. We understand that these customs fees do increase the cost of your order, but we want to provide you with the choice to purchase the oils internationally.

International orders can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs, and the time frame that this takes is out of our hands.  

Order Issues

Once placed, all orders are final. Items cannot be added, edited, or canceled.

If you have any problems with your order (damaged item, not received, not what you were expecting, etc.) please contact us at support@meoenergetics.com so that we can make it right. We want to ensure you are happy with our orders and do our best to resolve any issues that may arise.

Please keep in mind that our products are handmade and, due to our artisanal quality of our botanical ingredients, the fragrance of our products may vary slightly between batches. 

Refunds and Exchanges

Due to the nature of our products, we cannot accept returns.

We will offer a replacement or store credit for certain circumstances. Please send us an email at support@meoenergetics.com with any concerns about your purchase so we can work something out. 

Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.

Please note that Meo Energetics is not responsible for any additional shipping costs for exchanges. We don’t guarantee that we will receive your returned item, and we do not assume responsibility for reimbursement of returned packages lost in transit without proof of delivery to Meo Energetics.

Customer Service

For customer service, feedback, and product inquiries, send us a note to support@meoenergetics.com. 

Payment Options

We offer secure online ordering and accept Visa, MasterCard, American Express, Discover, and PayPal.

Sales tax is required on orders shipped within Washington State at the local tax rate.